Frequently Asked Questions

 

HOW MANY PEOPLE WILL CLEAN YOUR HOUSE ?
For a more personalized and efficient cleaning , we provide teams of 2 or 3 cleaning specialists.
CAN YOU SKIP OR RESCHEDULE AN APPOINTMENT?
We require at least 24 hours notice to change or cancel a cleaning appointment without a 10 penalty
IS SAME DAY SERVICE AVAILABLE?
Yes , based on availability of appointment times and cleaning specialists. Please contact our office and we will do what we can to accommodate your needs.
DO YOU NEED TO BE HOME WHILE OUR TEAM CLEANS YOUR HOME?
While we encourage our clients to meet the team coming to clean their home, you are not required to stay during the course of your service . We need a way to enter the home and secure it before leaving.
DO I HAVE TO SIGN A CONTRACT?
We do not require our clients to sign a contract or service agreement. We believe our service agreement will keep you our client. If you are not satisfied, contact our office within 24 hours and we will re-clean the area in question. If you are not pleased, cancel your service at any time.
HOW DO I SCHEDULE A CLEANING?
Simply call our office and book a free, in-home consultation
Once we determine your cleaning needs, we can schedule a cleaning, usually within 24 hours.